Job Title:
Visa Documentation Executive | Student & Visit Visa Specialist
Company Introduction:
At Cathay Consultancy, we’re committed to guiding individuals and families through smooth and stress-free visa journeys. With a focus on student and travel visa services, we deliver trusted, up-to-date visa support to clients across Sri Lanka. If you’re passionate about helping people achieve their travel or study goals, we’d love to work with you.
Job Overview:
We’re hiring a Visa Documentation Executive to manage the full spectrum of visa applications, including student, visit, and dependent categories. You’ll be the go-to person for guiding clients through documentation, embassy requirements, and form submission—ensuring a seamless, professional experience every time.
Key Responsibilities:
- Oversee complete visa processing for student, visit, and dependent visa categories
- Accurately complete application forms as per specific embassy or consulate guidelines
- Collect, organize, and verify client documents (educational, financial, personal, etc.)
- Submit visa applications to relevant embassies or VFS centers
- Provide one-on-one consultations to clients, especially students exploring study destinations
- Explain visa procedures and document requirements in a clear and friendly manner
- Identify missing documents or inconsistencies and offer corrective advice
- Stay up to date with embassy rules, document checklists, and application protocols
- Respond to client inquiries via email, phone, or in-person visits
- Coordinate with embassy offices and internal departments for timely application follow-up
Qualifications:
Must-Have:
- 1–2 years of hands-on experience in visa documentation (student and visit visa essential)
- Excellent communication skills in English and Sinhala (Tamil is a bonus)
- Strong organizational skills and attention to detail
- Proficiency in MS Word, Excel, and general email etiquette
- Ability to manage multiple client cases and meet strict deadlines
Nice-to-Have:
- Prior experience with dependent visa applications
- Knowledge of various country-specific visa procedures
- Customer service or counseling background
Location & Work Type:
📍 Seeduwa, Sri Lanka
🕒 Full-Time | On-site role
Why Work Here?
- Join a client-focused, ethical consultancy with a growing reputation
- Be part of a supportive team that values your input and ideas
- Competitive, experience-based salary with growth opportunities
- Exposure to international visa systems and cross-border education networks
How to Apply:
If you’re ready to help others achieve their dreams abroad, send your CV along with relevant certificates to info@cathayconsultancy.com.
📞 For more info: +94 776 907 647 | +94 743 807 323
Please include “Visa Officer Application” in your email subject line.
✅ Frequently Asked Questions (FAQs)
Do I need prior experience with student visas?
Yes, experience in both student and visit visa processing is required.
Is Tamil language fluency mandatory?
No, but it’s a plus. Proficiency in English and Sinhala is essential.
Are freshers eligible to apply?
We require at least 1 year of experience in a similar role.