Job Title: Hotel Manager

Location: Colombo (Hotel Manager)
Company: Leading Hotel
Monthly Salary: LKR 350,000

About the Role

We are seeking a results-oriented Hotel Manager to lead sales-focused initiatives while managing light operational responsibilities at our luxury hotel property in Colombo. This unique role is tailored for a seasoned hospitality professional or a strong Sales Manager ready to step into a broader leadership position.

The selected candidate will champion revenue growth, client acquisition, and strategic account management. You will play a pivotal role in shaping the hotel’s commercial success by driving new business opportunities, nurturing key accounts, and collaborating with operational teams to ensure top-tier guest experiences.

This is an exciting opportunity to influence the hotel’s market position and brand visibility while working closely with senior management on commercial planning. If you are passionate about sales, love hospitality, and want to make an impact in a leadership capacity, we’d love to hear from you.

Key Responsibilities

1. Sales & Revenue Generation

Design, execute, and oversee sales strategies focused on maximizing occupancy, RevPAR (Revenue per Available Room), and overall revenue.
Prospect and secure high-value business including corporate accounts, travel agencies, long-stay groups, and MICE (Meetings, Incentives, Conferences, Exhibitions) events.
Lead sales presentations and site visits to convert leads into confirmed bookings.
Monitor competitor performance, seasonal trends, and sales forecasts to adjust pricing and promotional strategies effectively.
Collaborate with the marketing team to develop and roll out digital campaigns, event promotions, and special offers.

2. Account Management & Client Relations

Maintain a portfolio of key clients and corporate accounts through regular communication, on-site visits, and customized service offerings.
Establish long-term partnerships through tailored proposals, loyalty programs, and value-added services.
Represent the hotel at tourism fairs, hospitality expos, networking events, and industry associations to increase brand awareness and client base.
Ensure exceptional customer service standards and personalized attention throughout the client lifecycle.

3. Revenue Management Support

Work closely with the revenue and reservations departments to monitor pricing structures, distribution channels (OTAs, direct bookings), and room inventory strategies.
Analyze daily pickup reports, revenue metrics, and booking trends to make data-driven decisions.
Contribute to forecasting, budgeting, and long-term strategic planning initiatives.
Utilize hotel software and property management systems to track KPIs like ADR (Average Daily Rate), GOP (Gross Operating Profit), and conversion ratios.

4. Operational Coordination

Ensure consistent communication and coordination with all key departments including front office, food & beverage, housekeeping, and events.
Support the General Manager with operational audits, service standard compliance, and process optimization.
Serve as a commercial advisor in cross-functional meetings and lead by example in fostering a guest-centric culture.
Handle escalated guest complaints or operational issues professionally, ensuring swift resolution.

5. Team Leadership & Staff Supervision

Provide mentorship, coaching, and sales training to junior team members.
Conduct performance evaluations, set sales targets, and monitor progress against KPIs.
Foster a team environment that promotes innovation, accountability, and collaboration.
Act as a liaison between the executive team and departmental heads to ensure alignment with the company’s overall goals.

Qualifications and Experience

Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A postgraduate qualification or certification in Sales, Marketing, or Hotel Management is an added advantage.
Experience: Minimum 3–5 years of progressive experience in hotel sales, business development, or account management. Previous experience as a Sales Manager or Assistant Hotel Manager is highly desirable.
Skills Required:
- Exceptional negotiation and communication skills.
- Deep understanding of hotel revenue models and key performance metrics.
- Proven ability to develop and maintain strong client relationships.
- Strong presentation and interpersonal skills, with a professional demeanor.
- Tech-savvy, proficient with CRM systems, MS Office, and hotel PMS (e.g., Opera, Cloudbeds).

Personal Attributes

Self-motivated with a high degree of commercial acumen.
Comfortable working under pressure and meeting deadlines.
Natural leader who inspires confidence and action.
Analytical thinker with a proactive approach to challenges.
Culturally aware and committed to excellence in guest service.

Why Join Us?

Be part of a forward-thinking hotel group that values leadership and innovation.
Competitive salary and performance-based incentives.
Opportunity to influence strategic decisions and lead a high-performing team.
Work in a dynamic environment with global exposure and growth potential.
Commitment to employee development, wellbeing, and long-term career progression.

If you’re a strategic thinker with a strong background in hotel sales and leadership, and you’re ready to take your career to the next level, apply today to join our passionate and professional hospitality team in Colombo.

Apply now

Company Overview

At the forefront of hospitality excellence, our company thrives on innovation, customer-centric service, and sustainable growth. With a legacy of delivering unforgettable guest experiences, we continuously evolve to meet the needs of modern travelers. Our team is driven by a commitment to operational excellence and values that prioritize integrity, inclusivity, and environmental stewardship.

Innovation is embedded in our operations—from smart energy systems to personalized guest technologies—ensuring our offerings remain both efficient and world-class. Our sustainability programs emphasize eco-friendly practices, local community support, and green certifications. We don’t just aim to satisfy our guests; we strive to inspire loyalty through tailored experiences and unmatched service.

Our customer-first philosophy extends from our front-line teams to executive leadership, fostering long-lasting relationships with guests, corporate clients, and partners alike. Guided by transparency, empathy, and high ethical standards, we build a thriving workplace culture where careers flourish and talent is recognized.

We are currently hiring for roles that align with our mission and strategic direction:

Position	Location	Monthly Salary (LKR)
Hotel Manager	Colombo	350,000
Sales & Marketing Executive	Colombo	150,000 – 200,000
Front Office Supervisor	Colombo	100,000 – 130,000
Guest Relations Executive	Colombo	90,000 – 120,000
F&B Service Manager	Colombo	180,000 – 250,000