Job Title:

Human Resources Manager – Ocean Division
Department: Hotel Administration – Onboard Operations
Reporting to: Captain

About Viking

Viking is recognized worldwide for redefining luxury travel through its destination-focused cruises that span rivers, oceans, and lakes. With over 250 awards to its name and an unmatched reputation for service, Viking continues to be the choice for experienced travelers seeking intellectual enrichment and exceptional quality. At Viking, we don’t just offer cruises—we offer journeys with purpose. And our team is at the heart of that mission.

Job Purpose

As a Human Resources Manager onboard our Ocean vessels, you will be the cornerstone of employee well-being, operational excellence, and leadership development. This role is both strategic and hands-on, requiring deep knowledge of HR best practices, maritime labor compliance, and interpersonal acumen to ensure a high-performing and engaged workforce. You will partner closely with department heads to uphold Viking’s standards in professionalism, service culture, and compliance.

Key Responsibilities

Employee Relations & Compliance

Serve as the primary HR leader onboard, ensuring the consistent application of policies and procedures in line with Viking’s values and the Maritime Labour Convention (MLC).
Provide guidance, support, and mediation in all crew-related matters including grievances, interpersonal conflicts, and disciplinary processes.
Maintain an open-door policy, ensuring crew members feel heard, respected, and fairly treated.
Conduct and document exit interviews, sharing insights with relevant departments to drive improvement.

Leadership Coaching & Development

Facilitate ongoing leadership development programs onboard in collaboration with Senior Officers.
Conduct performance reviews, assessments, and feedback sessions to encourage professional growth.
Mentor department heads in effective team leadership and employee motivation strategies.
Identify high-potential talent for succession planning and internal mobility.

Training & Culture Building

Implement Viking’s STAR Service Standards and onboard Quality of Life programs to foster a respectful, inclusive, and engaged culture.
Deliver training workshops on HR policy, service standards, diversity and inclusion, and ethical behavior.
Ensure all new hires receive comprehensive onboarding and cultural immersion training.

Scheduling & Administrative HR Functions

Oversee and verify crew time and attendance in accordance with international labor laws and Viking’s internal protocols.
Manage crew scheduling changes, requests for department transfers, and all communication with shoreside HR teams.
Coordinate crew sign-ons and sign-offs in conjunction with the ship’s captain and shoreside scheduling.

Investigations & Disciplinary Action

Lead or participate in investigations related to performance issues, harassment complaints, or policy breaches.
Make well-informed, unbiased recommendations and document all proceedings as per company policy.
Ensure all disciplinary actions follow due process and are clearly communicated and justified.

Why You Should Join Viking

Career Growth

Paid training and continuous development opportunities to sharpen your leadership and HR skills.
Exposure to international HR standards and cross-cultural management.
Internal mobility to other ship classes including Rivers and Expeditions.

Onboard Benefits

Free lodging, meals, uniforms, Wi-Fi, and laundry service.
Access to guest fitness center during crew hours and dedicated recreational areas.
Single-berth cabin accommodation for comfort and privacy.
Travel to and from ship provided by Viking.

Employee Rewards

Tax-free salary and competitive compensation.
Loyalty and referral bonus programs.
Access to a global network of professionals and long-term career paths.

Your Profile

Experience & Education

Minimum of 5 years of experience as an HR Manager or equivalent role.
HR diploma or degree required; certifications in maritime HR are a plus.
Previous shipboard experience preferred but not mandatory.

Skills & Attributes

Fluent in English with excellent oral and written communication.
Strong administration and computer skills (MS Word, Excel, HRIS systems).
Emotionally intelligent with exceptional conflict resolution abilities.
Results-oriented, proactive, and empathetic.
Ability to work well under pressure, in diverse teams, and across time zones.

Additional Considerations

All candidates must comply with Viking’s grooming and appearance standards. Visible tattoos are not permitted while in uniform, and exceptions are rare.
Offers of employment are subject to passing mandatory medical examinations.
Viking promotes diversity and inclusion and encourages applications from candidates of all nationalities and backgrounds.

How to Apply

If you’re passionate about people, leadership, and travel—and you’re ready to embark on a career that offers more than just a paycheck—then Viking is the place for you. Take your professional journey further and apply to become part of a team where excellence, respect, and growth are core to every voyage.

Apply now

Company Overview

Viking is a leader in premium cruise experiences, known for setting industry standards in exploration, service, and cultural enrichment. Since its founding in 1997, Viking has grown into a globally recognized brand, offering thoughtfully curated voyages across oceans, rivers, and lakes. With a core philosophy focused on enriching journeys for “The Thinking Person®,” the company thrives on innovation, impeccable service, and an unwavering commitment to sustainability.

At the heart of Viking’s success lies a dedication to its guests and crew alike. The company continually invests in eco-friendly technologies, efficient ship designs, and employee development. Viking values transparency, integrity, and excellence—cultivating a work culture grounded in respect, inclusivity, and opportunity. Whether sailing through the fjords or managing global operations ashore, Viking fosters a sense of purpose, adventure, and continuous learning.

In a competitive hospitality landscape, Viking stands apart for its award-winning approach and forward-thinking leadership. It’s more than a cruise line—it’s a movement toward intelligent travel and meaningful work.

Current Viking Jobs & Salaries

Job Title	Location	Average Salary (USD/month)
Human Resources Manager (Ocean)	Onboard Vessel	$6,000 – $7,500
Executive Chef – Ocean Cruises	Onboard Vessel	$7,500 – $9,000
Hotel General Manager – River Cruises	Onboard Vessel	$5,800 – $7,000
Guest Services Officer	Onboard Vessel	$3,000 – $3,800
Shore Excursion Manager	Onboard Vessel	$4,000 – $5,000