Job Title: Showroom Manager – Kandy
Company: St. Anthony’s Homemart (Pvt) Ltd
Location: Kandy, Sri Lanka
Industry: Hardware & Homeware Retail
Employment Type: Full-time

About the Company:

St. Anthony’s Homemart (Pvt) Ltd is a premier retail chain in Sri Lanka, renowned for its wide range of high-quality hardware and homeware products. With a legacy of excellence and over 150 trusted local and international brands on offer, we aim to redefine the shopping experience in the home improvement sector. Our customer-first philosophy, combined with strong industry partnerships and operational efficiency, enables us to serve homeowners, contractors, and large-scale developers with equal distinction.

Position Summary:

We are seeking a dynamic, results-oriented Showroom Manager to oversee the day-to-day operations of our Kandy branch. This individual will play a pivotal role in driving sales, managing staff performance, ensuring customer satisfaction, and maintaining a visually appealing and well-stocked showroom. The ideal candidate is a hands-on leader with deep knowledge of retail operations and a passion for delivering exceptional customer experiences.

Key Responsibilities:

Operational Management:
Lead and supervise daily operations of the showroom, ensuring seamless functioning across departments. Oversee opening and closing procedures, cash management, and overall in-store compliance.
Sales Leadership:
Drive the showroom’s sales performance by setting monthly sales targets and developing effective strategies to achieve them. Motivate and guide the sales team through coaching, training, and regular performance reviews.
Customer Experience:
Uphold the highest standards of customer service. Proactively engage with customers to understand their needs, provide product recommendations, and resolve complaints or concerns promptly.
Inventory & Merchandising:
Manage inventory levels, coordinate restocking with the purchasing department, and ensure timely product replenishment. Maintain organized and attractive product displays that reflect brand standards.
Team Development:
Recruit, train, and mentor showroom staff. Build a high-performing, collaborative team culture. Promote continuous learning and development through on-the-job training and mentoring.
Reporting & Analysis:
Monitor key performance indicators (KPIs), track sales trends, and prepare periodic sales and operations reports. Use insights to support strategic decision-making.
Strategic Coordination:
Work closely with the head office, procurement, logistics, and marketing teams to align showroom operations with corporate goals. Participate in local market analysis and provide feedback for business development.
B2B Engagement:
Establish and maintain strong relationships with contractors, developers, and corporate clients. Lead showroom-based B2B sales efforts and support project-based hardware supply negotiations.

Qualifications & Requirements:

Experience:
Minimum of 3–5 years of proven experience in retail management, ideally within the hardware, construction, or home improvement industry.
Leadership Skills:
Strong leadership and team management skills with a hands-on approach. Demonstrated ability to inspire and lead by example.
Communication Skills:
Excellent verbal and written communication skills in Sinhala and English. Tamil proficiency is an added advantage.
Industry Knowledge:
A solid understanding of hardware and construction materials, including familiarity with tools, fixtures, and building supplies.
Technical Proficiency:
Experience using Point of Sale (POS) systems and MS Office Suite (especially Excel). Knowledge of inventory control software is a plus.
Problem-Solving Ability:
Capable of handling high-pressure situations with confidence and professionalism. Adept at resolving customer issues with tact and urgency.
Work Ethic:
Highly organized, punctual, and detail-oriented. A proactive approach to managing responsibilities and ensuring operational excellence.

What We Offer:

A competitive remuneration package: LKR 150,000 – 200,000/month, based on experience and qualifications.
Performance-based bonuses and career advancement opportunities.
A vibrant and inclusive workplace culture that values teamwork and innovation.
Training and development programs for career growth.
Discounts on a wide range of homeware and hardware products.
Opportunity to be part of one of Sri Lanka’s most trusted hardware retail brands.

Work Environment:

Our Kandy showroom is a high-traffic location that caters to a diverse customer base ranging from DIY homeowners to large-scale contractors. The environment is fast-paced, collaborative, and driven by excellence. The Showroom Manager is expected to be physically present on-site during operating hours and lead from the front.

Application Process:

Interested candidates are invited to submit their detailed CV, along with contact details of two non-related referees, via email or postal mail within 14 days of this notice. Only shortlisted candidates will be contacted for interviews.

Apply Today and Join a Legacy of Excellence.

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Company Overview:

St. Anthony’s Hardware Pvt Ltd is a pioneering force in Sri Lanka’s building materials and home improvement industry. Established with a commitment to excellence, innovation, and customer satisfaction, the company has become synonymous with quality and reliability. We represent over 150 top-tier local and international brands, offering a comprehensive range of hardware and homeware products under one roof. Our customer-centric approach drives us to constantly evolve, ensuring convenience, accessibility, and superior service across all our retail outlets.

Sustainability is embedded in our operational ethos, as we actively implement eco-conscious practices across our supply chain and showroom operations. Our people are at the core of our success. We foster a workplace culture that values integrity, teamwork, continuous learning, and accountability.

With ambitious expansion plans and a strong market presence, St. Anthony’s is the ideal workplace for forward-thinking professionals who want to grow with a trusted industry leader.

Current Job Openings

Job Title	Location	Salary Range (LKR)
Showroom Manager	Kandy	150,000 – 200,000
Inventory Control Executive	Colombo	90,000 – 120,000
Sales Coordinator – B2B Division	Galle	100,000 – 130,000
Customer Relations Officer	Kandy	70,000 – 90,000
Purchasing Assistant	Colombo	85,000 – 100,000