Job Title: Student Counselor
Location: On-site (Kandy)
Employment Type: Contract
Department: Student Affairs / Academic Support Services
Industry: Higher Education
Company Overview
Pioneer Education is a reputed and dynamic higher education institute offering a broad spectrum of academic programs in IT, Business, and Language Studies. Our commitment to quality education, innovation, and student success makes us a preferred choice among aspiring professionals. With both local and international learning pathways, we empower students to build rewarding futures.
We believe in a student-centric approach and provide comprehensive academic and career guidance to support personal and professional growth. Our faculty and support staff are passionate about education and are driven by values of excellence, empathy, and continuous improvement.
Position Overview
We are currently seeking an experienced and motivated Student Counselor to join our academic support team in Kandy. This is a pivotal role responsible for guiding students throughout their educational journey—academically, emotionally, and professionally. The ideal candidate will provide personalized, empathetic support tailored to each student’s unique aspirations and challenges.
This position is best suited for a professional with a strong background in counseling, a deep understanding of student development, and a passion for educational empowerment.
Key Responsibilities
- Academic Advising:
Provide one-on-one counseling sessions to help students make informed decisions regarding course selection, academic performance, and future education plans. - Career Counseling:
Offer career guidance, including resume reviews, interview preparation, and career exploration sessions to align students’ goals with current market demands. - Student Engagement:
Organize and lead workshops, seminars, and group sessions on mental health, goal setting, study skills, time management, and transition readiness. - Support Services:
Act as a liaison between students and academic departments, ensuring students have access to the resources and support needed for success. - Documentation and Reporting:
Maintain accurate records of counseling sessions, student progress, and action plans in accordance with institutional and ethical guidelines. - Collaboration:
Work closely with faculty, program coordinators, and administrative staff to address academic concerns and coordinate student interventions where needed. - Crisis Management:
Identify signs of emotional distress or academic burnout and respond appropriately with referrals or follow-up counseling.
Required Qualifications
- A degree in Counseling, Psychology, Education, or a related field.
- Minimum of 2 years’ experience in academic advising or student counseling, preferably in a higher education setting.
- Strong interpersonal and communication skills with the ability to connect with students from diverse backgrounds.
- Demonstrated ability to maintain confidentiality and uphold professional ethics.
- Excellent organizational and problem-solving abilities.
- Knowledge of student development theory, mental health support, and educational pathways.
- Proficiency in Microsoft Office Suite and familiarity with student information systems.
Preferred Qualifications
- Postgraduate qualification or certification in Counseling or Psychology.
- Experience conducting student development workshops or seminars.
- Fluency in Sinhala, Tamil, and English.
- Familiarity with local and international higher education systems.
Core Competencies
- Empathy and Patience: Ability to connect with and support students facing academic, personal, or career-related challenges.
- Professionalism: Maintain a courteous, respectful, and collaborative demeanor with students, parents, and staff.
- Problem-Solving Skills: Identify student concerns and implement proactive strategies to address them.
- Cultural Sensitivity: Understand and respect cultural differences and promote inclusive support systems.
- Communication: Clearly articulate academic and career guidance in both verbal and written forms.
- Adaptability: Respond to evolving student needs and institutional changes with a flexible and solution-oriented mindset.
Why Join Pioneer Education?
- Be part of a mission-driven institution that prioritizes student success and academic integrity.
- Engage in meaningful, student-focused work that directly impacts lives and careers.
- Access ongoing professional development and training opportunities.
- Work within a collaborative team committed to innovation and excellence.
- Enjoy a competitive compensation package with opportunities for growth and recognition.
Work Environment and Conditions
- Office-based role located in Kandy with occasional travel for workshops or events.
- Typical work hours: Monday to Friday, 8:30 AM – 5:00 PM
- May require weekend availability for special student programs or urgent counseling sessions.
- Comfortable and professional office setting with student-friendly amenities.
Application Process
To apply, submit your updated resume along with a cover letter explaining your experience in student counseling and your motivation to join Pioneer Education. Shortlisted candidates will be contacted for an interview and may be required to conduct a mock counseling session as part of the selection process.
Equal Opportunity Statement
Pioneer Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, abilities, and experiences.
Apply now
Company Overview
Pioneer Education is a forward-thinking higher education institute dedicated to delivering exceptional academic experiences through both on-campus and remote learning platforms. With a strong foundation in IT, Business, and Language Studies, we aim to cultivate a generation of professionals ready to excel in a globally competitive environment.
Innovation lies at the heart of our operations—we continuously adapt our curriculum to meet evolving industry demands, ensuring students gain real-world competencies. Our commitment to customer focus drives us to tailor educational journeys to individual needs, fostering a supportive and inclusive learning culture.
Sustainability guides our institutional growth, evident in our long-term investment in community empowerment, eco-friendly operations, and ethical governance. We champion core values such as integrity, collaboration, respect, and lifelong learning, which reflect in every facet of our organization—from curriculum development to student engagement.
At Pioneer Education, we don’t just educate—we inspire. By empowering students with relevant knowledge, soft skills, and global perspectives, we prepare them to thrive in diverse professional paths.
Current Job Openings at Pioneer Education
| Job Title | Location | Employment Type | Estimated Monthly Salary (LKR) |
|---|---|---|---|
| Student Counselor | Kandy | Contract | 80,000 – 120,000 |
| IT Instructor | Kandy | Full-time | 100,000 – 160,000 |
| Business Lecturer | Colombo | Part-time | 75,000 – 110,000 |
| Admissions Coordinator | Kandy | Full-time | 60,000 – 90,000 |
| Language Studies Tutor (English) | Remote | Part-time | 50,000 – 85,000 |
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